Welcome to OrbixUrban's website. These Terms and Conditions of Use govern your access to and use of our site, as well as the transactions conducted through the platform. By using our services, you agree to the conditions described herein.
By accessing or using OrbixUrban's website, you declare that you have read, understood, and agreed to these Terms and Conditions of Use. If you do not agree with any of the terms, we recommend that you refrain from using the site.
To use the services offered by OrbixUrban, you must be at least 18 years old or be duly authorized by a legal guardian.
The user is responsible for:
To make purchases on the site, it is necessary to create an account by providing complete and accurate information. Providing false information may lead to account cancellation.
You are responsible for all activities conducted through your account and must notify OrbixUrban immediately in case of unauthorized or suspicious account use.
We strive to provide accurate descriptions of the products available in our store. However, we do not guarantee that all descriptions, images, or information are free from errors.
All products are subject to stock availability. If a product is unavailable, we will contact you to offer a solution, such as a refund or replacement.
The prices displayed on the site are subject to change without prior notice. The valid price will always be the one informed at the time of purchase completion.
We accept various payment methods, such as credit cards, bank slips, and other options indicated on the site.
All financial transactions are processed through secure platforms to ensure the protection of your data.
The delivery time varies depending on the destination address and will be informed at the time of purchase.
OrbixUrban works with reliable shipping companies but is not responsible for delays caused by events beyond our control, such as strikes or adverse weather conditions.
We provide tracking codes so you can monitor the status of your delivery.
Customers have up to 7 calendar days from receipt of the product to request an exchange or return, as provided by consumer protection laws.
Contact our customer support team through the channels provided on the site for detailed instructions.
If a product is found to be defective, we will be responsible for its repair, replacement, or refund, as applicable.
All site content, including texts, images, logos, and design, is the exclusive property of OrbixUrban or its licensors. Any unauthorized reproduction, distribution, or use is prohibited.
OrbixUrban shall not be liable for direct, indirect, incidental, or consequential damages arising from the use or inability to use the site, except as provided by law.
We reserve the right to modify these Terms and Conditions of Use at any time. Any changes will take effect immediately upon their publication on the site. We recommend periodically reviewing this document.
For questions, complaints, or suggestions, please contact us:
OrbixUrban thanks you for your trust. We are committed to providing a safe, practical, and satisfying shopping experience.
